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Early Turnarounds and
Recovery Efforts
Turnarounds are Mr.
Mosier’s long-suit dating back to the early
1970s.
Trans World Airlines
Getaway Credit Card,
New York, New York
The first turnaround for
Mr. Mosier occurred in 1974/75 at TWA. The
Getaway Credit Card had flat revenues for
the prior three years, stalling at roughly
$63 million. A marketing decision to put the
credit cards in the hands of college
students resulted in an unusually high
bad-debt ratio – in excess of 15% of
revenues. This made the card hugely
unprofitable, and increasingly unpopular
among the airline’s senior management.
Mosier introduced a strategy of getting the
Getaway Card in the hands of the airlines
best customers. The goals were three-fold:
(1) grow revenues, (2) lower bad debt to
make the card a financial success at the
airline, and (3) lower the fees paid to the
credit card companies (American Express,
MasterCard, Visa, etc.) for the privilege of
using their cards. Secondary goals were to
build on the card’s administrative
superiority to build brand loyalty by
offering streamlined service. Within one
year after taking of the Getaway Card, and
implementing the objectives, sales were
increased to $85 million, bad debt dropped
to less than 5% making the card a financial
success and the discount fee paid to other
credit card companies dropped by one-half
percent. The turnaround was a huge success.
Delta Queen Steamboat Company,
Cincinnati, Ohio
Following TWA and in
1979/80, Mr. Mosier served as President and
Chief Operating Officer of the Delta Queen
Steamboat Company that operated two
overnight passenger paddle boats on the
Mississippi and Ohio Rivers. At the time of
his appointment, the company was owned by
Coke New York, a New York Stock Exchange
company. On $15 million in annual revenues,
DQSC was losing roughly $4 million. Coke was
anxious to get the company off its balance
sheet in order to focus more attention on
its soft-drink business. After overhauling
the marketing (with the goal of increasing
revenues) and focusing on cost reductions in
the operations area, revenues doubled to $30
million. Operating costs were kept in line,
and DQSC generated a pre-tax profit of $1
million – its first in several years. This
permitted a stock spin-off where each holder
of a share of Coke stock received 5 shares
of DQSC stock, and the company was
successfully turned around.
Executive Jet Aviation,
Columbus, Ohio
In the early 1980’s, Mr.
Mosier served as a consultant to the Board
of Directors and management of Executive Jet
Aviation – a company that specialized in
operating a fleet of 24 executive jets for
hire by Fortune 1,000 companies.
Dramatically increasing interest rates
(hitting a high of 18%) and a corresponding
softness in the economy combined to take
costs out-of-sight while demand for the
exclusive travel service was rapidly
declining. The company was highly leveraged,
and its best assets were its name,
reputation and impressive list of Corporate
America clients. The company’s gross was
just over $15 million per year and losses
were mounting. In this environment, attempts
to increase revenues produced marginal
results, and cost reductions were
insignificant in comparison to the
overbearing interest costs. Therefore, the
decision was made to sell the company as the
best way to recapitalize the company. A sale
was eventually completed to an investment
consortium located in New York. With proper
capitalization and a favorable turn in the
market, Executive Jet later pioneered the
concept of selling fractional shares of a
jet (fractional ownership). This catapulted
the company into the stratosphere; in 1998,
the company was sold to Warren Buffett.
Sumner Trust, Orange
County, Ca
In 1985, retired Superior
Court Judge Bruce W. Sumner was appointed
the Trustee for Valencia Bank’s failed Trust
Department. His goal was to attempt to
recover approximately $10 million for 65
pension and profit sharing plans that had
invested through the Bank’s trust
department. Sumner hired Mosier to take
charge of the administration of the case,
and recover the assets. This involved the
sale of interests in a Christmas tree farm
in Oregon, an orchid farm in Hawaii and
numerous real estate interests in Texas and
Oklahoma in the aftermath of the mid 80’s
bust in the oil industry. After a two year
effort, the Sumner/Mosier team paid the
pension plans 100% of their original
investment plus interest, and covered the
cost of operating the Trust’s recovery
effort. Mr. Mosier considers this his first
Court appointment with a noteworthy
recovery.
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